Supervises and coordinates activities of staff engaged in cleaning and maintaining the premises of The Mill Casino·Hotel and other assigned buildings or entities.
The primary functions of this position are exchanging currency, redeeming VLT pay out tickets, providing payment for VLT jackpot tickets and providing general customer service.
Facilitates high standards of hotel housekeeping service and guest satisfaction by cleaning hotel rooms, changing linens and restocking rooms with supplies and guest amenities.
Facilitates high standards of hotel housekeeping service and guest satisfaction by ensuring that the housekeeping department has everything in order to complete its daily tasks in a timely manner and guest satisfaction by ensuring that all the common areas of the hotel are cleaned at our highest standards.
Manages the service staff of the restaurant. Responsible for interviewing, hiring and disciplinary actions regarding restaurant employees. Coordinates with the Restaurant Manager the utilization of service staff wherever needed through the Casino.
This position is responsible for Hotel, RV Park and Special Event guest reservations. This position is also responsible for answering the entire main phone lines for The Mill Casino Hotel and forwarding all calls appropriately and in a timely manner.
Performs one or more aspects of the cashier functionof paying slot tickets for guests, adding all tickets taken in on a 10-key adding machine, exchanging denominations of currency for guests and balancing their cash drawer at the end of their shift.
This position is responsible for providing exemplary guest service for the RV Park. Handles registration, check out and cashiering in a friendly, professional manner to encourage repeat business.