For the second year in a row, The Mill Casino Hotel has been presented with a Certificate of Excellence byÂ TripAdvisor, the world’s largest travel site! This recognition is especially meaningful to us because it is based on feedback from those who matter most â€“ our customers!
Now in its fourth year, the award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
To qualify for this award, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor.
Here is a small sample of some of actual reviews our guests have left for us recently on TripAdvisor. To see all of our reviews, please visit the The Mill Casino Hotel TripAdvisor page.Â We are always listening and open to your feedback. Â Thank you to all of our guests who took the time to share theirs!
After a long day of driving, our room at The Mill was a wonderful retreat! So elegant and comfortable! Front desk personnel were very friendly and nice. We’d like to see something a little different for casual eating, a little break from the casino would be nice. But we’ll stay here again and again…love the sea breeze and the comfy accommodations!
We wanted a relaxing weekend with family. We enjoyed good food, comfortable room,and pleasant views. The Easter brunch was delicious, there was a short wait, but nothing too painful. Dinner the night before was delicious in the BBQ restaurant. Service was attentive and helpful.
We come to the Mill several times a year and always look forward to it and enjoy every minute. The staff is great from the bell person to the Casino Hosts. In fact we are treated better at the Mill then anywhere else we have gone. Their smoke free lounge “White Caps” is so relaxing and again great service. You can get an appetizer or full meal and just enjoy the view. We have stayed in rooms and suites and they all have been clean and comfortable. There really is nothing about the Mill that is not good. In fact I never need to bring my own pillow since they have the greatest pillows there! If you are in the area don’t miss the Mill.
Stayed here one night, Saturday, May 17, 2014. This hotel was much, much nicer than I anticipated. The first you notice upon arrival is the friendly service at the front door and frequent “hellos” and “welcome to the Mill Casino” as you enter. The lobby is gorgeous; very clean, spacious, modern woodsy/cabin motif, tastefully decorated with exposed wood beams, big wood burning fireplace and comfy couches. Check in couldn’t have been better, total price: $105.00 + taxes. Our room given was on the second floor and overlooked Coos Bay (the water) – just gorgeous. Room itself was nice, we had two queen sized beds for my husband and I plus children. The room had a refrigerator which is always a plus and coffee maker. Beds were comfy, lodgepole headboard and overall cabin look. One slight negative: plastic shower curtain and plastic shower stall. But my criticism is minor. In the morning we had a delicious breakfast. Would definitely come back!
Thank you to our exceptional staff and our wonderful guests for making this possible!